When absorbing managers’ explanations of why progress is troublesome, the consultant should contemplate different possible obstacles as nicely. In these ways, the skilled contributes to overall effectiveness by addressing immediate points with sensitivity to their bigger contexts. And shoppers mustn’t routinely assume that consultants who raise broader questions are only attempting to snare more work for themselves. To look at how the client’s immediate concern matches into the whole picture is, in spite of everything, the professional’s duty.
The engagement characteristically concludes with a written report or oral presentation that summarizes what the consultant has realized and that recommends in some detail what the consumer should do. Firms devote a substantial amount of effort to designing their reports in order that the knowledge and analysis are clearly presented and the suggestions are convincingly related to the diagnosis on which they are primarily based...
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